Introduction

Jurist AI LLC (”Jurist”, "we," "us," or "our") is committed to safeguarding the privacy of individuals who interact with our AI contact center services for legal intake and case management (the "Services"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services.

1. Scope

This Privacy Policy applies to:

• Clients: Law firms, marketing firms or legal practitioners who have contracted with us for the Services.

• Authorized Users: Employees or agents authorized by our Clients to use the Services.

• End Users: Individuals who are current or potential clients of our Clients.

• Website Visitors: Individuals who visit our website at www.getjurist.ai.

2. Information We Collect

a. Information You Provide to Us

For Clients and Authorized Users:

• Contact Information: Name, email address, phone number, and mailing address.

• Professional Information: Law firm affiliation, job title, and areas of legal practice.

• Account Credentials: Username and password for accessing our Services.

• Communication Content: Any messages or attachments sent through the Services.

  
  

For End Users:

• Personal Information: Name, contact details, and any information provided during legal intake.

• Case Details: Information related to legal matters, which may include sensitive or confidential data.

• Communication Content: Messages, attachments, and call recordings (if applicable).

b. Information Collected Automatically

• Usage Data: Interaction with our Services, including pages visited and features used.

• Device Information: IP address, browser type, operating system, and device identifiers.

• Cookies and Similar Technologies: We use cookies to enhance user experience and analyze usage patterns.

  
  

c. Information from Integration Partners and Public Sources

• Integration Partners: Data from third-party services integrated with our Services.

• Public Sources: Information from publicly available databases or social media platforms.

3. How We Use Your Information

To Provide Services: Facilitating legal intake, case management, and related support.

• Personalization: Customizing your experience based on your preferences.

• Communication: Sending updates, notifications, and administrative messages.

• Legal Compliance: Complying with legal obligations and resolving disputes.

• Security: Protecting against unauthorized access and ensuring the integrity of our Services.

• Analytics: Monitoring and analyzing usage to improve our Services.

4. Disclosure of Your Information

a. Service Providers

We may share your information with vendors who perform services on our behalf, such as:

• Cloud Hosting Providers

• Payment Processors

• Customer Support Services

b. Legal Requirements

We may disclose your information if required by law or in response to legal processes.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

d. Mobile Information Sharing Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Authenticate Users: Verify your account and device.

• Improve Services: Understand how you interact with our Services.

• Marketing: Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement robust security measures to protect your information, including encryption and access controls. However, no method of transmission over the internet is entirely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights and Choices

a. Access and Correction

You have the right to access and correct your personal information. Please contact us at team@getjurist.ai to make such requests.

b. Opt-Out

• Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions.

• Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being used.

  
  

c. Data Deletion

You may request the deletion of your personal information, subject to legal and contractual obligations.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy. We encourage you to review this Privacy Policy regularly.